Trust Centre
Give customers and prospects a public page that answers their security questions before they ask — live compliance stats, security documents and FAQs, all under your control.
Security reviews slow deals down: every prospect sends the same questions and asks for the same documents. Your Trust Centre is a public page at your own address (pilotvantage.com/trust/your-company/) that presents your security posture once, for everyone — no login needed to view it.
What's on your trust page
- Live compliance overview — frameworks you're working toward, control implementation counts, policy totals and your latest audit, pulled from your real PilotVantage data so the page never goes stale.
- Security documents — whitepapers, pen test summaries, SOC 2 reports and certificates, each with its own access level.
- FAQs — the answers to the questions every security review asks.
- Sub-processors — the third parties you rely on, kept current in one place.
- Data residency & practices — hosting, encryption and operational security in your own words.
Document access levels
Not every document should be a free download. Each document carries an access level:
| Level | Behaviour |
|---|---|
| Public | Anyone can download straight from the page. |
| Request access | Visitors submit their name, company and reason; you approve or deny each request. |
| NDA required | As above, but flagged so you confirm an NDA is in place before granting. |
Handling access requests
A visitor requests a document
They fill in who they are, their company and why they need it — straight from your public page.
You review the request
Pending requests appear in your Trust Centre admin. Approve with an expiry, or deny with a reason.
They get a secure link
Approved requesters receive a time-limited download link by email — no account required, and access expires automatically.
Subscribers and updates
Visitors can subscribe to your Trust Centre (with email verification) to hear about security updates — new certifications, fresh pen test summaries, sub-processor changes. You write the update once and every subscriber is notified, with one-click unsubscribe handled for you.
Setting up your Trust Centre
Open Trust Centre in the app sidebar
Configure your page — branding, description, data residency and security practices copy.
Add documents, FAQs and sub-processors
Upload your security documents and set an access level on each.
Publish
Flip the page to published and share your /trust/ link in security reviews, proposals and your website footer.
Works with
- Controls — implementation progress feeds the live overview.
- Policies — policy counts appear on your page automatically.
- Audits — your latest audit signals an active ISMS.
- Questionnaires — for the reviews that still need answers, send a structured assessment.